TERMS AND CONDITIONS

 

Welcome to Ektek Pharma. By accessing or using our website, products, and services, you agree to comply with and be bound by these Terms of Service ("Terms"). Please read these Terms carefully, as they outline your rights and responsibilities when using our website and services. If you do not agree with any of these terms, please do not use our website.

1. General Information

Ektek Pharma (“we,” “us,” or “our”) operates this website, providing information, products, and services to users. These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors. By visiting our website and purchasing our products, you agree to be bound by these Terms, including additional policies and guidelines mentioned herein.

2. Eligibility

By using our website, you confirm that you are at least 18 years of age, or, if under 18, you have permission from a parent or guardian. You also confirm that all information you provide to us is accurate and up-to-date.

3. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our website, you agree to the terms of our Privacy Policy.

4. Use of the Website

You agree to use our website and services only for lawful purposes and in compliance with all applicable laws and regulations. You agree not to engage in any of the following:

  • Unauthorized access or misuse of our website or systems.
  • Attempting to interfere with or disrupt our website, services, or networks.
  • Using our website to transmit or distribute any harmful or malicious software.
  • Copying, distributing, or modifying any part of the website without express written permission.

5. Product Information and Availability

We strive to ensure that all product descriptions, prices, and other information on our website are accurate and up-to-date. However, we do not warrant that any product descriptions, photographs, or other content on the website are complete, current, or error-free.

  • Availability: Products displayed on our website may be limited in quantity and may not always be available for immediate delivery. We reserve the right to limit quantities or discontinue products without notice.
  • Pricing: Prices for our products are subject to change without notice. We reserve the right to modify prices or discontinue items without liability.

6. Orders and Payments

a. Order Acceptance

Your placement of an order on our website does not constitute acceptance. We reserve the right to accept or decline any order for any reason. If your order is declined, you will be notified, and any payment made will be refunded.

b. Payment

Payments are processed securely via third-party payment processors. By placing an order, you agree to provide valid payment details and authorize us or our third-party processor to charge the amount specified at checkout.

c. Order Cancellation

We reserve the right to cancel any order due to errors in pricing, product availability, or any other reason. You may also cancel your order within the designated period by contacting our customer support.

7. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on processing times, shipping methods, and estimated delivery times. We are not responsible for any delays or damages occurring during shipment.

8. Returns and Refunds

Our Refund Policy outlines our return and refund process. If you are dissatisfied with your purchase, please review the Refund Policy for details on eligibility, refund timelines, and the return process.

9. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Ektek Pharma or our licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any part of the website for commercial purposes without written permission from Ektek Pharma.

10. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. These links are provided for your convenience, and we are not responsible for the content, policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

11. Limitation of Liability

To the fullest extent permitted by law, Ektek Pharma shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or services, including any errors or omissions in the content. Your use of our services is at your own risk, and all products are provided “as is” without warranties of any kind.

12. Indemnification

You agree to indemnify, defend, and hold harmless Ektek Pharma and its affiliates, employees, and partners from any claims, liabilities, damages, losses, or expenses arising out of or in connection with your use of our website, violation of these Terms, or infringement of any third-party rights.

13. Governing Law

These Terms and any disputes arising from or related to these Terms or your use of our website are governed by the laws of India, without regard to its conflict of law principles. Any legal action or proceeding shall be brought exclusively in the courts located in India.

14. Changes to the Terms

We reserve the right to modify or update these Terms at any time. Changes will take effect immediately upon posting on our website. It is your responsibility to review these Terms periodically for updates. Your continued use of the website after any changes signifies your acceptance of the revised Terms.

15. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

Ektek Pharma

  • Email: Ecomm@ektekpharma.com
  • Phone: +91 70422 64827
  • Address: K-2, Textile Colony, Transport Nagar, Industrial Area- A, Ludhiana Punjab 141003, India

Thank you for choosing Ektek Pharma. We value your trust and strive to provide a safe and secure shopping experience.